Frequently Asked Questions

About Nitetronic Anti-Snore Pillows

1.What makes Nitetronic Z6 special?

Nitetronic Z6 features the latest upgrades for better performance:

  • Easy-to-use buttons on the control box. Adjust snoring detection sensitivity and intervention intensity with simple controls. Perfect for all ages, especially seniors.
  • Modern design with premium brand quality.
  • Advanced noise reduction technology for more comfortable sleep.
  • Optimized AI algorithm for better snoring detection and more effective intervention.
2.Will it work for side sleeper?

If you snore when sleeping on your side, the effect may not be significant. But it still works because the pillow will keep pushing to adjust your sleeping position until it can find a better head position.

3.Will it work for stomach sleeper?

The pillow stops snoring by adjusting the position of your head, opening your airway, and clearing the airway. So even for stomach sleepers, it can also smartly adjust head position to stop snoring.

4.What if the pillow is still inflating while you are not snoring?

You can adjust the sensitivity through the APP to reduce false triggers. The pillow's AI learns your patterns over time and becomes more accurate.

5.What if it is loud when the pillow is working?

The Nitetronic pillow operates whisper-quietly. The inflation mechanism is designed to be silent, ensuring neither you nor your partner will be disturbed during sleep.

6.Can other pillowcases be used for Nitetronic Smart Anti-Snore Pillow?

We recommend using the included pillowcase designed specifically for optimal performance. However, you can use a standard pillowcase as long as it doesn't restrict the pillow's inflation mechanism.

7.Do I have to download the APP to use Nitetronic Smart Anti-Snore Pillow?

No, the APP is optional. The pillow works automatically without the APP. However, downloading the Nitetronic APP allows you to track your sleep data, adjust sensitivity settings, and monitor your snoring patterns over time.

8.Can Nitetronic Smart Anti-Snore Pillow be washed or dry cleaned?

The pillowcase is removable and machine washable. The inner smart module should not be washed - simply wipe it clean with a damp cloth if needed. Always remove the smart module before washing the pillowcase.

9.Does Nitetronic smart anti-snoring pillow have to be turned on and off every day?

The pillow can be left on standby mode. It will automatically activate when it detects snoring. However, we recommend turning it off when not in use to conserve battery life.

10.Can children use Nitetronic Smart Anti-Snore Pillows?

We recommend use for ages 12 and above due to the pillow's size and adjustment mechanism. For younger children, please consult with a pediatrician first.

11.How do I charge the pillow? How long does the battery last?

The pillow comes with a USB charging cable. A full charge takes approximately 3-4 hours and provides 3-5 nights of use, depending on usage frequency. The pillow will alert you when the battery is low.

12.What is the warranty period?

The Nitetronic pillow comes with a 1-year manufacturer's warranty covering defects in materials and workmanship. We also offer a 30-day money-back guarantee if you're not satisfied with the product.

13.What is the difference between Nitetronic Smart Anti-Snore Pillow and other Anti-Snore pillows?

Other pillows simply raise the head, closing the upper airway and causing neck discomfort. When Nitetronic smart anti-snoring pillow detects snoring, it can automatically turn the head to side gently, which increases the gap between the tongue and the throat, retracts the soft tissue in the throat to reduce snoring, improving breathing and enabling healthy sleep.

14.What should I do if I feel that the height of the pillow is too low or high?

There are 2 add-ons in the pillow to adjust the height of the pillow. You can remove one if it is too high for you or add one if it is low for you. It is not recommended to put other items on the anti-snore pillow, which will affect the effect of head position detection and air chamber.

                     

Still Have Questions?

1. What is Nitetronic APP used for?

Nitetronic APP is used for:

  1. Setting working parameters of smart anti-snore pillow, including snoring detection sensitivity , intelligent intervention mode and intervention time 
  2. Checking snoring data to understand the effectiveness of using Nitetronic Smart Anti-snore Pillow.
2. How is APP connected to Nitetronic Smart Anti-Snore Pillow?

After turning on the power, please follow the steps below to connect the Nitetronic Smart Anti-Snore Pillow:

  1. Press and hold the WiFi button of the controlbox for about 3 seconds until LED indicator light is flashing blue, which means that the device is ready to configure the network.
  2. Turn on the Bluetooth of the mobile phone and connect your phone to WIFI (Nitetronic Smart Anti-Snore Pillow is applicable to 2.4G WiFi).
  3. Choose the WiFi and enter password to add the device.
3. What should I do if I can't connect the Nitetronic Smart Anti-Snore Pillow to the APP?

Before the APP is connected to the pillow via WiFi, please make sure that:

  1. Control box is powered on,
  2. The bluetooth of your phone is on,
  3. The phone is connected to WiFi (only 2.4G WiFi ), and
  4. Connecting the device according to the methods above.
4. Incomplete APP data/no data after using it?

If the data displayed on the APP is incomplete / there is no data after using it, the possible reasons are as follows:

  1. The device is not connected with APP(please keep the power on while using APP).
  2. The Smart Pillow is not activated with the network (before using the pillow, you need to use the APP to connect the Nitetronic Anti-Snore Smare Pillow to activate).
  3. The network connected to the pillow is abnormal / the network is disconnected while using APP.
5. What should I do if the Nitetronic Anti-Snore Smart Pillow intervene too frequently?

Everyone is different. Some users are more sensitive to the environment and hope that the pillow will have less intervention. In this case, you can lower the sensitivity level of the intervention on the APP.

Intervention insensitivity is divided into 5 levels, namely: Weaker, Weak, Medium, Strong, Stronger.

The initial setting is: Medium, which is the most suitable sensitivity level for most users. We can set different intervention levels to suit ourselves.

6. What should I do if I snored but the device did not intervene?

There will be differences in personal adaptability. Some users feel that the intervention of the smart pillow is not obvious enough, and they snored but the device did not intervene. In this case, the sensitivity of the smart pillow can be increased on SETTING page on the APP.

Intervention insensitivity is divided into 5 levels, namely: Weaker, Weak, Medium, Strong, Stronger.

The initial setting is: Medium, which is suitable for most users.

7. What should I do if the pillow is a little high when the Smart Pillow intervenes?

Everyone is different. Some users want the sleep pillow to intervene with a small range of motion. In this case, you can use the APP to set the “intervention intensity”on SETTING page.You can adjust the intervention intensity level suits yourself.

The initial setting is: Medium, which is the level of intervention intensity suitable for most users.

8. What should I do if the snoring intervention effect is not obvious?

Studies have shown that increasing the intervention intensity of the smart pillow can improve the effect of the Nitetronic smart Anti-Snore pillow. Everyone is different, and some users have higher requirements of the intervention intensity.

The initial setting is: Medium, which is suitable for most users.

9. How to improve the false interference caused by partner's snoring?

Nitetronic Smart Anti-Snore Pillow can recognize and filter sounds of your partner’s snoring but please note:

  1. If there is only one Nitetronic Anti-Snore smart pillow, it is recommended to be used by people with more severe snoring.
  2. Please keep a distance of more than 4 inches between the pillow and your partner's pillow.
  3. According to the users’ feedback, the snoring intervention sensitivity can be lowered to the suitable level on the APP, then the intervention effect of the pillow will be better.
10. How to upgrade the hardware of Nitetronic Smart Anti-Snore Pillow?

The Nitetronic Smart Anti-Snore pillow is designed based on the platform strategy and supports remote upgrade of the client. Using the APP can help users easily update the firmware of the Nitetronic Anti-Snore Pillow to the latest version.

When there is a new version of the hardware, the APP will remind you to upgrade, you only need to operate according to the prompt content.

11. What is the working principle of Nitetronic Smart Anti-Snore Pillow?

The Nitetronic Pillow physically reduces or eliminates snoring by adjusting the head position. When snoring sound is detected, the pillow will automatically and gently push the head to side, so as to make the breathing airway smoother, reduce snoring, and guarantee the snorer a healthy and undisturbed sleeping experience.

12. Is it possible to connect to the APP remotely? How to connect?

Yes. But for the first connection to the APP, the phone and the pillow need to be connected to with the same network. If the family does not use the APP, they can use their emails to register a Nitetronic account and bind the device. After the first successful connection, you can remotely view the data anytime and anywhere and change the pillow-related settings.

13. What should we know when using the APP?

When using the APP, you need to pay attention to:

  1. Nitetronic Smart Anti-Snore Pillow is a low-powered and safe pillow. You can place the pillow on your bed and plug in the power supply, then you can use the smart pillow. You don't have to switch the power on and off every day.
  2. The device needs to be connected to the network the first time you use the device .
  3. Please keep the power on when using it.
  4. Please keep WIFI is connected to the device normally when you use the smart pillow.
  5. Make sure your head is on the pillow when you sleep,or the data will not be complete.
  6. Recorded data will be updated regularly, not always.
  7. When you go to sleep at night with the pillow connected to the APP, you can view your snoring and sleeping data next morning on the APP.
14. Incomplete data? No data?

If it shows incomplete data or no data on the APP, it may be caused by the following reasons that:

  1. The device is not powered on when you used the Nitetronic APP or you did not turn on the power supply.
  2. The device did not match network.
  3. The WIFI is disconnected when using it.
  4. Your head is not on the pillow during your sleeping.
15. How to know the effect of intervention of the smart pillow?
  1. We use effect intervention rate to represent intervention performance.The higher the rate is , the more effective the intervention is.
  2. By checking the intervention performance,you can know your snoring intensity decreases.The more significantly it decreases, the more effective the intervention is.